Warehouse operation occurs during normal business hours, Monday-Friday, 8:30am to 5:00pm CST, excluding all major holidays.
All orders require a processing time of 3-7 business days (M-F) before they can be shipped out, regardless of which shipping service you choose. The shipping service chosen at checkout is based on the estimated speed at which the carrier will deliver your package once it leaves our facility and has no effect on the speed at which your order will be processed.
During peak seasons (holidays, sales, store openings, etc), processing may take additional time beyond the 1-3 business day window.
We do not ship on weekends and holidays, which may delay the processing and shipment of your order.
USPS is unable to provide guaranteed delivery dates for any order.
Pre-order sales for any merchandise do not have a guaranteed shipment date unless provided in the product description. Any given estimated shipment dates are subject to change
We are unable to guarantee the time of arrival for international orders, although in most cases your order will arrive within 2-4 weeks.
International orders may require duty payments at the time your package arrives. SRT, Inc is not responsible for the additional costs incurred on these international orders.
Please note that we do not provide delivery instructions for orders.